Returns & Exchanges

At JVL Jewelry, we want you to be completely enamored with your purchase, which is why we offer a 30-day return policy for all unworn and original items. If your new piece doesn't perfectly complement your style, our streamlined return process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place your jewelry in its original designer packaging and include the packing slip to ensure secure transit and fast processing.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned piece for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.